ZRG Medical coordinates with hospital supply chain staff to remove surplus medical equipment in the safest, most efficient, and environmentally-conscious manner.
No cherry-picking
No waiting
No extra staff time needed
No hidden costs
Upfront & transparent
“The benefit of working with ZRG is their accurate tracking of inventory. If there are any mistakes made on our end, we have been able to call ZRG when they have our product and they send it back to us. They also do a great job of keeping an accurate inventory we can always see with the customer portal.”
Online customer portal to:
Request pick-ups
View inventory detail
Retrieve documentation
Get It Done The Easy & Efficient Way
We work with you to understand your needs — schedule on your terms and liquidate assets of your choosing. We haul all of it away. Every time.
No Cost
There will never be a fee for the hospital. ZRG may pay for equipment removed, depending on value. Whether the hospital receives payment or not is determined ahead of time, based on equipment to be removed.
Non-Medical Equipment
ZRG’s specialty is medical equipment reuse and recycling; however, we’re certified to manage all hospital surplus, excluding biohazardous materials. We can always review any items in question if you’re unsure.
Documentation
Through ZRG’s online customer portal, documentation can be accessed with clarity and ease. Inventory lists, releases of liability, and certificates of recycling are at your fingertips with ZRG. Designed with convenience in mind, the portal can also be used to request new liquidation jobs and review past jobs ZRG has already completed.
Liability
Liability is released to ZRG by hospital staff. We are HIPAA compliant and patient confidentiality training is required of our employees. Furthermore, we follow strict standard operating procedures for managing equipment with stored sensitive data to guarantee all crucial information is removed. In the event patient data is found on customer equipment, the POC is immediately notified while ZRG holds the device until specific instructions are received.
Hospital Staff Responsibilities
ZRG can be contacted by phone, email, or our customer portal. If available, hospital staff will provide a manifest. If not, ZRG just needs the logistics for pickup, and we’ll take care of the rest. After items are inventoried, a complete list — including serial numbers — is available for hospital staff within two business days.
What Happens to the Equipment?
Ultimately, it depends on the equipment type and condition. Equipment will be resold, donated, or responsibly recycled.
“We can dispose of more equipment by using ZRG, they have helped us with 3 really big take-outs. The same team of people show up and handle our pickups which makes it easy since they are familiar with our location. Everything has always run very smooth with using ZRG.”
Advice for Hospital Liquidation Practices:
- Schedule regular pickups to keep storerooms free of items no longer in use.
- Have a surplus removal plan in place when you’re expecting large capital purchases.
- Carefully select your disposition vendor to remain in compliance with legal regulations and your organization’s internal protocols.
- Regularly vet your vendor to ensure your institution follows California State law for resale of medical equipment.
